At Alliance our motto is "Working in Partnership".

Alliance Home Care Services caters for the care needs of people and their families within the home environment, utilising staff specifically chosen according to the needs of the client.

Services include

• Personal Care
• Palliative Care
• Community Nursing
• Toileting - bowel and bladder care
• Supervision of medications
• Support with aids and appliances
• Disability services
• Meal preparation
• In home respite care
• Companionship
• Domestic assistance
• Accompanying to appointments and activities
• Assist with rehabilitation therapies/programs

The client's care is supported by a registered nurse who supervises both the client and the home care worker, coordinating and reviewing all aspects of care being provided; and ensuring best health outcomes are being achieved.

Alliance Home Care values our clients. All clients are treated with respect and dignity.
Client's needs are individually assessed and planned in conjunction with the client a care plan is established. Our staff are trained and competent and specifically selected based on the needs of the client.

Service Coverage
All areas of Sydney

Service Hours
We provide services 24 hours per day, 7 days per week.

Speciality Client Groups
Client groups include: Children, people with disabilities and the frail aged.
DVA Community Nursing Approved Provider.
Motor Accident Authority (NSW) Lifetime Care Approved Provider.
Department of Defence Approved Provider (Emergency Family Response Support Project).

Our objectives are to:

• deliver services that meet the assessed and required needs of the client and to promote community participation and independence

• provide responsive and flexible service on an as-required basis

• provide access to support mechanisms to improve the capabilities and capacity of carers to manage their roles

• provide a service that is responsive to the cultural and religious aspects of both client and carer, and recognises and advocates for carer and family rights.

Commitment to Quality

Alliance is accredited with the Australian Council on Health Care Standards - EQUIP Corporate Member Services Program to 2009 and is a member of the Attendant Care Industry Association (ACIA).

We regularly seek feedback from clients on our service and encourage an environment of open and transparent dialogue. It is our job to ensure that our clients receive the best service possible!

Client Rights and Responsibilities

Alliance Home Care Service is committed to the rights of recipients of care. This is demonstrated through the following measures. A Rights and Responsibility document has been developed for all Clients/Carers; a current account with the Telephone Interpreter Service is current; a Client Complaints procedure, and a Complaints Management Policy are in place.

We respect our clients' privacy rights and all information is treated in the strictest confidence.

All staff have undertaken a criminal record check with the appropriate agency.

Download Client Rights and Responsibilities

To make a referral

We take referrals from clients, families, friends, case managers, GP's, Community nurses, social workers, occupational therapist and health care professionals.

You can make a referral by
Phone : call us on (02) 9212 1244
By Fax: fax us on (02) 9212 2040
On Line: Click here to make an online referral.

Alternatively print the referral form and fax it to Alliance on (02) 9212 2040.

Print Alliance Home Care Services Referral Form

Join the Alliance Home Care team

We are currently seeking to increase our home care staff who are experience, caring and competent. All staff are required to demonstrate appropriate experience, skills and/or training.

If you are interested in finding our about this interesting and rewarding work please call us today on (02) 9212 1244
or apply online - Click here for Online Registration.

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