Nursing Agency Sydney

Commitment to Quality

Commitment to Quality

Commitment to Quality

    • Alliance Health is accredited with the Australian Council on Health Care Standards – EQUIP Corporate Member Services Program to 2018 – Alliance Health Services Group Pty Ltd Accreditation Certificate
    • Commitment to achieving Attendant Care Industry Management Standards Certification – Alliance Health ACIS Certificate
    • We regularly seek feedback from clients and staff on our service and encourage an environment of open and transparent dialogue. It is our job to ensure that our clients and staff receive the best service possible.

Client Rights and Responsibilities

  • Alliance Health Home Care Service is committed to the rights of our recipients of care. This is demonstrated through the following measures. A Rights and Responsibility document has been developed for all Clients/Carers; a current account with the Telephone Interpreter Service is current; a Client Complaints procedure, and a Complaints Management Policy are in place.
  • We respect our clients’ privacy rights and all information is treated in the strictest confidence.